Cancellation and refunds
Effective July 22, 2026. Plain-language operational terms for Kinmesh.
A paid subscription may be cancelled at any time by writing to the merchant support email shown below from the address associated with the profile or Stripe purchase. Cancellation stops future renewals and normally takes effect at the end of the already-paid billing period.
Request a refund within seven calendar days of the first Plus or Protocol charge if the paid capability was materially unavailable or not as described. For a Trust Boundary Review, request cancellation before delivery or request a refund within seven calendar days after delivery if the promised five-boundary map, ten falsification checks, three prioritized fixes, or both report formats were materially missing. A completed custom review is otherwise non-refundable except for duplicate charges, unauthorized transactions, material service failure, or rights provided by law. Include the Stripe receipt or non-sensitive checkout reference. Approved refunds return to the original payment method.
Renewal charges are ordinarily non-refundable after a new billing period begins, except for duplicate charges, unauthorized transactions, material service failure, a written promise from the merchant, or where applicable law requires a refund.
Refund requests will be acknowledged within five business days. Bank and card-network processing times may delay when an approved refund appears. Cancelling does not delete the profile; privacy or deletion requests must be made separately.
Gregory Thomas Smith
1507 Morien Hwy, Port Caledonia, NS B1A 6V1, Canada
gregoryanddaniel@gmail.com